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ComplaintsforEquity Homes
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Complaint Details
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Initial Complaint
11/01/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I closed on my new construction home january 31st 2022. We are still missing shutters, a screen for one of the dinette windows and the correct soffiet color. At closing the builders attorney signed that these items will be done within 30days of closing, wheather permitting, and material availability. The shutters for the home were ordered the beginning of 2020. I have reached out many times and the excuse to me is that they need to finish other houses before interest rates spiked and that the items are still on back order. Shutters are not on back order for 2yrs. My attorney is not of much help and I would like the items that were included in the purchase of my new one.
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BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
28 Orange Street
Port Jervis, NY 12771
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.