ComplaintsforThe Green Bowl
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Complaint Details
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Initial Complaint
01/05/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
It is my understanding that sur charges cannot be imposed on a credit card in the *****************. In addition if it were to be legal, a clear sign of the charge must be displayed at the checkout or the menu. Neither place had this information. The only way a sur charge can be imposed is if they use a non conventional form of payment such as crypto currency. In addition, they took it upon themselves to charge a tip on my credit card. Tips are not mandatory in *****************. It is a gratuity. Meaning that if you are satisfied with the service you may leave a **** It is up to the consumer as to what percentage they leave. And as you can see they helped themselves to the max **** But this only applies to sit in restaurants when you are served by a waiter. This is a take out. Though this may seem trivial, I take into account all of the consumers they are stealing from that are not aware. Yes in my opinion this is stealing. And I would like a refund of the sur charge and the tip they helped themselves to.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.