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          Find a Location

          MasterCard International has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileMasterCard International

            Payment Processing Services
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            2000 Purchase St

            Purchase, NY 10577-2405

            Visit Website
            (800) 627-8372

            Customer Reviews

            1.1/5

            Average of 10 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            149 complaints closed in last 3 years

            47 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 58

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            MasterCard International provides marketing, data communications and other services. 

            Business Details

            This is a multi-location business.

            Find a Location

            MasterCard International has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              2000 Purchase St, Purchase, NY 10577-2405
              BBB File Opened:
              3/30/2001
              Years in Business:
              58
              Business Started:
              1/1/1966
              Type of Entity:
              Corporation
              Alternate Business Name
              • Master Purchase
              • Master Assist
              • Master Value
              • Master Card International
              • MasterCard
              Business Management
              • Mr. Gary J. Flood, President, Global Products and Solutions
              • Mr. Ronald E. Garrow, Chief Human Resources Officer
              • Ms. Ann Cairns, Executive Vice Chairperson
              • Ms. Cheryl Givner, Senior Vice President, Managing Counsel
              • Mr. Dan Balistierri, Vice President, Global Service
              • Mr. Walter M. Macnee, Vice Chairman
              • Mr. Chris A. McWilton, President, North America
              • Mr. Timothy Murphy, General Counsel & Chief Franchise Officer
              • Mr. Robert Reeg, President, MasterCard Operations & Technology
              • Ms. Shamina Singh, EVP, Sustainability at Mastercard & President, Mastercard Center for Inclusive Growth
              • Mr. Benjamin S. Jankowski, Senior Vice President, Media
              • Ms. MaryAnn Carrino, Director, Strategc Sales / Corporate Payments
              • Ms. Ellen Jackowski, Chief Sustainability Officer
              • Mr. Michael Miebach, CEO
              Contact Information

              Principal

              • Mr. Gary J. Flood, President, Global Products and Solutions
              • Mr. Ronald E. Garrow, Chief Human Resources Officer
              • Ms. Ann Cairns, Executive Vice Chairperson
              • Mr. Walter M. Macnee, Vice Chairman
              • Mr. Chris A. McWilton, President, North America
              • Mr. Timothy Murphy, General Counsel & Chief Franchise Officer
              • Mr. Robert Reeg, President, MasterCard Operations & Technology
              • Mr. Michael Miebach, CEO

              Customer Contact

              • Mr. Randall Tucker, Chief Inclusion Officer
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              149 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              06/27/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Resolved
              Mastercard is the worst company in history for holding a $100 that should have been released on the same day!!!
              Read More
              Read 148 More Complaints

              Customer Reviews

              10 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Neyo W

              07/09/2024

              I disputed a transaction recently With PayPal And PayPal said they will submit the dispute with MasterCard and MasterCard would make a decision This was with a major bank like **** of America or Chase. My money would already be back in my account. Which is why I do not keep money in my account because the last time I disputed a transaction it took almost a month to get my money back and that is a big concern for me because that means if I ever come into thousands of dollars And I have that money in my account and somebody get access to my account and do fraud or identity theft. It would take weeks or even longer to get my money back and I would not be able to pay my bills. Already through a lot my moms in the nursing home after having her leg amputated recently and the nursing home shes at is six or 700 miles away in ******* and I am in ******* ******* And the nursing home had my mom sitting in her own urine and f**** for almost 2 hours I have a auntie who they found Cancer cells My other auntie had not one but four heart attacks recently and I was evicted from my apartment so I already have a lot going on and stressed out and because everything I have currently going on I am experiencing depression and *** had thoughts and attempts suicide So now this is just something else I have to worry about. I have to now worry about if Im even gonna get my money back from MasterCard according to PayPal. And lately my blood pressure has been high And I have seizures Waiting on my money stressing me out even more on top of everything else. I have going on that Im dealing with
              Read 9 More Customer Reviews

              Local BBB

              BBB Serving Metropolitan New York

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

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