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Find a Location

Faery Concrete Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Faery Concrete Inc.

      null Ransomville, NY 14131-9528

    • Faery Concrete Inc.

      PO Box 14 Wilson, NY 14172-0014

    Business ProfileforFaery Concrete Inc.

    Concrete
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This Business Offers Concrete, Concrete Contractor, Driveway Installation, Foundation Contractors, Stamped Concrete

    Business Details

    This is a multi-location business.

    Find a Location

    Faery Concrete Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Faery Concrete Inc.

        null Ransomville, NY 14131-9528

      • Faery Concrete Inc.

        PO Box 14 Wilson, NY 14172-0014

      Location of This Business
      Ransomville, NY 14131-9528
      BBB File Opened:
      3/29/2022
      Years in Business:
      10
      Business Started:
      1/1/2014
      Business Incorporated:
      3/1/2017
      Type of Entity:
      Corporation
      Business Management
      • Mr. Bill Faery, Owner
      Contact Information

      Principal

      • Mr. Bill Faery, Owner

      Customer Contact

      • Mr. Bill Faery, Owner
      Additional Contact Information

      Email Addresses

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/15/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      In the Fall of 2021 we contacted Faery Concrete for an estimate to install a driveway for us based on a neighbors recommendation. They were every pleased with the driveway and that it had help up for many years. Bill Faery came to our home and gave us an estimate for the driveway, a sidewalk and a small concrete pad that we agreed to. Our only concern was the time of year, November, and he assured us that the concrete that is used can be poured all year long. We were initially very pleased with the work and the crew that did the work. The foreman assured us that with the amount of cuts they put in wed have no problems with cracking. We paid Faery concrete in full, $8500. Within the first month I noticed small cracks starting to form and contacted Mr. Faery. he told us he was out of town for the winter and he'd address the situation when he returned. By January we had seven cracks and now have a total of ten that are starting to chip. We have tried unsuccessfully since April to have Mr faery return our calls. I or my wife have called or texted him at least 20 times and we always get his message that hell return the call as soon as possible. Not once has he responded. We are now at the point of complete frustration and will to take legal action to have this issue resolved. Hopefully BBB can step in and help, Thank you

      Customer Reviews

      2 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Bill K

      1 star

      08/03/2022

      In October of 2021 we contacted faery Concrete on a recommendation from a neighbor to do our driveway. We emphasized that we were not in a rush that it could wait until the spring. In Bill Faerys exact words "The type of concrete we use can be poured all year long" Based on his knowledge we had them install our driveway in November, the work and the crew were excellent and initially the driveway looked incredible. Within a month we started seeing cracks form and by January we had at least ten cracks in a circular pattern. We contacted Mr. Faery who told us he was out of town for the winter he'd address it when he returned. That was the last we heard from him. After roughly 30 phone calls, text messages and emails he has not once reach out to us. I have filed a complaint with the BBB and will be taking legal action. DO NOT hire this company no matter what anyone tells you. he's a liar and a bullshitter and his ethics are totally unprofessional. After consulting with another "reputable" concrete company I was told absolutely no you do not pour concrete that late in the year.

      Local BBB

      BBB of Upstate New York

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