Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Kings and Queens Apartments has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforKings and Queens Apartments

    Apartment Rental Services

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    97-77 Queens Blvd., Rego Park, NY 11374
    BBB File Opened:
    6/18/2012
    Alternate Business Name
    • Kings And Queens Leasing

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/02/2024

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Unanswered
    We moved out due to relocation of jobs. And they kept our security deposit and are charging us additional $1100, even though we dont owe them money. They dont respond to our emails, unless theyre asking us for money. We had electrical issues it took 2 weeks to fix. Microwave took 5 months to replace, cockroaches they wouldnt come and help us with.

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Wendy D

    1 star

    07/24/2023

    I have lived in the Oak building for nearly 7 years. There were many issues I delt with while living there, from radiators not installed in the beginning to Mold and Mice in the apt. The superintendent was nice to help me occasionally to clean up the mold and told me that I needed to use hot water and Clorox. But the Mold was an issue that the landlord needed to address because it was an ongoing problem that need the walls to be torn down and rebuilt. They received MCI money granted by the court to repair the brick faade outside the building and other building improvements but it didnt resolve the problem with mold. Lastly, when I moved out on June 30th due to Military order that my husband received, the landlord did not want to release us out of our lease (we only had two months left till the lease expired) they gave us a hard time asking for documents which they already had but claimed they didn't. This shows their incompetence of safe keeping of personal information. Hence, it's been three weeks after I moved out and they still have not refunded my security deposit. They have my forwarding address to mail me a certified check for my security deposit. In addition, the super helped me clear the apt and saw that the apt was in good condition. I just followed up with ********************* via email who I've been dealing with since May, waiting for his response. If I don't hear back within this month, further action will be taken via ************************ to further investigate, as they have failed to refund my security deposit within the 14 days period.

    Local BBB

    BBB Serving Metropolitan New York

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.