ComplaintsforDesign By Crocodile
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Complaint Details
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Initial Complaint
10/10/2023
- Complaint Type:
- Delivery Issues
- Status:
- Resolved
I placed an order on 9-23-23 for a pair of Crocs. On 9-28-23 I received a shipping confirmation email. The shipping status is "0 days in transit" as of 10-7-23 and shows as "*****" as the location. This company's website has a *** address and does not imply international shipping. I contacted the company via email on 10-6-23 asking for a shipping update. I received a reply that states they have many shipping warehouses and that was all.Customer response
10/14/2023
Better Business Bureau,
I received an email from the company in reference to complaint ID ******** and the item is now moving through a tracking system. While the company has not responded to the BBB, I am satisfied with the item being shipped. Should the item never arrive or arrive in a manner unexpected, I will seek to resolve that issue separately.
Sincerely,
*****************************
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.