Business ProfileforClassic Cleaners

Dropped off white cushion covers for a high-end sofa. I'd done this here before, and am sure it's not the same owners, plus the place looks really not good.Three weeks later payed and looked and saw that they now had a four inch wide beige stain along all seams, and left it to be fixed. They never called me ever after, or shared about how they operate. I four weeks later learned that they were hanging in their basement ignored. I got different messages from the two women who I won't name, and the management always elsewhere, never replied to my messages. Only at my urging to take care or this, it was done last week after nearly 2 months. I requested delivery for my trouble, told them repeatedly I had the charge statement for having paid, wanted a refund or even compensation for all the chaos, but when I randomly got a call from the boss yesterday that he would deliver them and would be passing in 20 minutes. We exchanged sympathies slightly. I asked how the refund would be handled, of course he nothing about this idea. I was pleasant throughout and explained how very stressful this long ordeal had been, he became angry refused the refund. I suggested small claims court, and he became angry and said would not deliver them. So in my only contact he couldn't make even the small gesture of this delivery, which might have been enough to keep me from neg. reviewing a local business. Bizarre and un-business-like. They aren't accountable. Don't.