Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Is this Your Business?
          Share

          Find a Location

          EEFIX INC has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • EEFIX INC

              1334 Buffalo Rd Rochester, NY 14624-1825

            Business ProfileEEFIX INC

            Appliance Repair

            Contact Information

            1334 Buffalo Rd

            Rochester, NY 14624-1825

            Email this Business
            (585) 300-4004

            Customer Reviews

            1.24/5

            Average of 17 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            9 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            1334 Buffalo Rd, Rochester, NY 14624-1825
            Email this Business
            BBB File Opened:
            11/28/2018
            Business Management
            • Customer Service, Company Contact
            Contact Information

            Customer Contact

            • Customer Service, Company Contact
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            9 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/17/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            Our ******* washer is under warranty by **** *****. it has stopped worked so we filed a claim. They sent out EEFIX to do troubleshooting and repair. The technician reported the drum needs to be replaced and it would be a 2 man job and that he has to report that back to ******* and they will make a determination on how to proceed. after several days with no word I contract ******* and home ***** warranty who said tech reported no issue after he told us it was indeed broken. Have contracted tech and company by phone and text with no response. contacted home ***** again but EEFIX only tech in area. Need tech to report accurate information to ******* so we can get a repair done per his recommendation. Calls all go straight to voicemail for the company with no response back.
            Read 8 More Complaints

            Customer Reviews

            17 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Ken M

            12/19/2022

            All the aforementioned 1 star reviews are right on. Had a ******* gas range with an ignitor issue, which was still under warranty. Contacted ******* who generated the ticket to EEFIX INC, as it was the closest authorized service center. A week goes by, no call or email. Attempt to contact via phone, which no surprise goes to voicemail. Follow up with an email to establish some assemblance of a communication trail. A few days go by and still no response. Ultimately end up contacting *******, who initiates the use of another authorized dealer. If you are having an issue with your warranted ******* appliance, ask ******* for a different authorized service center if they attempt to route your service ticket through EEFIX INC. I reported the experience along with the dismal BBB ratings to the ******* triage agent, and he said they escalate the feedback in the system, but ultimately doesn't result in any changes.
            Read 16 More Customer Reviews

            Local BBB

            BBB of Upstate New York

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.