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Find a Location

Zambito and Company, Inc. has 1 locations, listed below.

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    Business ProfileforZambito and Company, Inc.

    Auto Repairs

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    This company offers AAA Roadside Assistance

    Business Details

    Location of This Business
    1756 N. Goodman Street, Rochester, NY 14609
    BBB File Opened:
    6/1/1973
    Years in Business:
    51
    Business Started:
    1/1/1973
    Business Started Locally:
    6/29/1973
    Business Incorporated:
    1/1/2000
    Type of Entity:
    Corporation
    Alternate Business Name
    • Zambito's Service Center
    • Zambito's Mobil Mart
    Additional Contact Information

    Fax Numbers

    • (585) 266-6027
      Primary Fax

    Phone Numbers

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/15/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    i took my vehicle to Zambito's on last Wednesday and it was for a new rack and pinon because prior shop never put a new one in i spoke to mike who stated that he would put a new one in so about 2 days later mike stated he needed a return line, so he put in a return line then 2 days later he stated. now i needed a power steering pump.. so he put in a pump and they had my car for an entire week only to get my car today and as soon as i got 5 miles ck the car started showing a stabilitrak on dash i imeedietly called mike and he said to bring it right backs and i did then after he looked at it he stated you needs an alignment so i said to him but you just put in a rack and with new racks you has to do an alignment so he says yes so why do i gotta go somewhere else to pay additional for an alignment, so as i left i got another 5-10 miles and the car started overheating and coolant started rum runing out so i go back they come out to check and regardless of all the coolant on the grou9nd they stated we dont see anything nd if you look at the pictures how can you not see it /then he states i moved th tank to put on the pump so i said yes i can tell the bolts are stripped it so the coolant shakes and hel looks at it and put colant in started the car walked away and the coolant went everywhere he comes back looks at it and said i got you here is a jug of coolant to hold you, now I'm getting intense because i also bought a jug to get the car back there and it went on the ground same as it did when he put some in he poured it everywhere and closed the hood and said to come back tomorrow wait so you not going to fix my car no bring it tomorrow the jug ( coolant)should hold you i was so hurt because i patiently waited for car for 7 days only to get no car. so right back where i started after $750 later plus an additional $183 for tires so it's not fair at all to me and i waited patiently for a wholwe week being nice and i got treated like crap once i paid for my car i was left standing in the office and outside while they just looked me as if was a stranger. so, i said but i paid you he says yes but i got a car on the lift and it's holding up my lift which can be days. but again, i paid for a service and my car is not fixed. bring it another day and i will fix it but i can't even get 5 miles without it overheating. if you look at the picture's you can see how bad its leaking and how it was everywhere, and he just closed the hood you can see the leakage he stated he did not see nor had anything to do with him. so tired as a women getting taking advantage at these shops i just paid 750 2 years ago for the rack at another shop only to go to another shop to get treated as worse and they stated the former shop never put in a new rack it was the original but no matter how much i addressed it it went nowhere only to repay for a new part and i made sure because i had it to assure i wasn't going to get beat again i just wants my car fixed i has no more money to keep putting in a car i try to trust these shops and they keep taking advantage of me
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    Local BBB

    BBB of Upstate New York

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