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Find a Location

RochTech Solution has 1 locations, listed below.

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    Business ProfileforRochTech Solution

    Electronics and Technology

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2485 Norton Street, Rochester, NY 14609
    BBB File Opened:
    7/8/2022
    Years in Business:
    5
    Business Started:
    1/13/2019
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/08/2022

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    Owner of business (Koosha A) answered my request for someone to install security cameras with ability to record 24/7 . Koosha installed cameras, dvr, etc. but left no installation instruction booklet or means for customer to manage system once he was gone and he has not set the system up completely and accurately so that owner of camera system can maneuver through issues nor will he complete the setup even though he's come back a few times. Now he left and system is not functioning.

    Customer Reviews

    1 Customer Reviews

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    Most Recent Customer Review

    Song P

    1 star

    04/03/2024

    Washier/Dryer & TV install # During TV installation, found a water pipe inside the wall. the work felt rushed / lacked attention to detail. 3 big holes that remained unclosed & covered by TV. # Demand full payment before completion of work (30% done) otherwise dismantle all and tried not to leave until I called the police # No contract, No electrical License, No breakdown of Invoice # intentionally tampering w valves. He turned off gas / Hot water and licensed electrician visited me to repair this which cost me more money. # Rude, Not professional, Aggressive # He filed a small claim and the court dismissed the case and I won, but I had to suffer for this 3 months 1. Using incorrect brackets 4 TV cord, resulting in unstable installation. TV power cord barely visible via small opening / it is almost not reachable by hand to connect 2. Asked No wire to be seen after TV install but found long black wire on wall. Koosha said, wire was short so couldn’t connect it behind wall. Since I complained, He was very upset, so I made a suggestion to install sound bar on wall, but he lost installation bracket. He seems like very rush/ he has work schedule on other area. He left all trash behind/I found remote controls, TV stands, soundbar installation kits, screws, and instructions in the trash. 3.The hot water was not working / called him, but he refused to come back within 5 days, 4. The gas stove did not work. I was so worried if gas would blow up.. It was X mas Eve. I paid $1250 for this suffering / he demand another $1250 for additional money to finish it. He intentionally tampering w valves, According to the licensed electrician’s assessment, the initial team had completed only 30% of the job, / uncertainties regarding his professionalism, /the absence of an electrical license were highlighted. I refused payment for the rest of 50% / the made a small claim to the court, but the judge dismissed his case, and I won the case after 3 months of suffering

    Local BBB

    BBB of Upstate New York

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