Business ProfileforLa-z-boy Furniture Galleries

I am 90 years old. I ordered a new recliner for my new apartment in an independent/partially assisted living facility. My wife and I ordered in April and paid in full at the store. We were told June 12th latest guaranteed delivery. I wasn't physical ready to wait that long but the chair looked and felt OK. It is an exhausting struggle to drive multiple places to furniture shop. This was the closest store to our home. During the first week of June, we could not get through on the phone, we drove out to the Rochester location we purchased from. They told us it would be 2 more weeks with no explanation. Latest delivery date of June 12th, no recliner and still not a single call from La-Z-Boy to keep us in the know. Monday, 6/26 was the 2 week delivery date the store had told us. We went back in to see what was going on. They told us they're having a hard time getting leather and it would be 2 more weeks! I am livid. We ordered in April! I've been sitting on a dining room chair for 3 months. I am 90 years old. This is ridiculous. My daughter did some research trying to find corporate names and phone numbers for us. In her search the reviews and issues surrounding this company are appalling. We are disgusted and feel completely taken advantage of. We don't want to ever deal with this company after all this. My body is sore with no resolution or end in sight. We want this order canceled.