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Find a Location

PH Paving has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • PH Paving

      114 Barnard St Rochester, NY 14616-4706

      BBB Accredited Business

    Business ProfileforPH Paving

    Paving Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.71/5stars

    Average of 14 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/23/2020

    Years in Business: 13

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Paving

    Asphalt

    Concrete

    Stamped And Decorative Concrete

    Business Details

    Location of This Business
    114 Barnard St, Rochester, NY 14616-4706
    BBB File Opened:
    10/11/2011
    Years in Business:
    13
    Business Started:
    1/1/2011
    Accredited Since:
    4/23/2020
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. Peter Holmes Jr., Owner
    • Ms. Jacqueline "Jackie" Holmes, Office Manager
    Contact Information

    Principal

    • Mr. Peter Holmes Jr., Owner
    • Ms. Jacqueline "Jackie" Holmes, Office Manager

    Customer Contact

    • Ms. Jacqueline "Jackie" Holmes, Office Manager
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Hiring an asphalt paving company

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/03/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    PH Paving tore out our old driveway in September of 2021. We received notice from the town that there was no permit filed with the town to even begin this process. This delayed him installing the new driveway. I offered to get the permit from the town but was told it would be taken care of. The driveway was then not completed until October of 2021 due to he delay. When the job was completed there was leftover asphalt and debris at the end of my driveway. I asked him to come back and clean it up to which he only kicked the debris around and didn't clean up the edges at the end of the driveway. There is also a drainage hole that he said he would come back to cap since there is a rag just haphazardly shoved into it. A week or so after completion of the driveway we discovered that the driveway has significant puddling/draining issues (along with puddling that pushed up against the house). I called and texted him multiple times to the point which my the phone would ring twice and be cut off and sent to voicemail. After about six months of trying to get in touch with PH Paving I finally received a response and he said he would come out to see the issues. He said he could do 4:30PM and after I sat waiting, calling (again my calls were being screened) I finally left a message stating how frustrated I was and he showed up within ten min. I pointed out the puddling as well as multiple spots in the driveway where full plants were growing through the brand new driveway! He stated that to get me away he would redo the back half of my driveway and be in touch in August. I requested a contract to which he laughed and said "It's late" and he would get to me in August. It is September 3rd and I haven't heard from him. I had someone come out to check the work he did and they firmly believe that the contract was broken because there are significant areas of the driveway that do NOT have 2" of asphalt (as stated in the contract), such as where the plants are growing out of it.
    Read More

    Customer Reviews

    14 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ellen W

    5 stars

    07/09/2024

    Very professional job , met all expectations. Arrived as promised and completed the job efficiently. Great Team to work with. Highly recommend for a driveway replacement! Thanks to Pete and his crew.

    Local BBB

    BBB of Upstate New York

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