Business ProfileforSpotted Rabbit Studio

On Sat the 14th May 2022. We emailed the Spotted Rabbit Studio, saying sorry for the late cancelation. That **** my daughter was sick and no voice, even to do a video call for the session. I explained this in the email, and ask if there was any way they could wave the fee if I supplied the doc note and diagnosis with them. I got a email back stating that, they couldnt wave the fee with the 24h cancelation fee stands firm. I emailed back asking if there was another appt in the day maybe I could help her therapist hear her. After her doctors appt at the same time as her session. Also stated in an email that I would pay the $85 for the missed session when I could. I have never been late or owed a bill with this therapist. Having to pay medical bills. Later that day I found out my daughter has Covid. I submitted the paperwork to the studio that the doctor provided. Did not hear back from the Spotted Rabbit Studios. Sunday May 15th, 2022 I woke to find a Credit Denial text massage from Capital One. I had a gut feeling, they would try to take there money, so I switched the Debit on file. For my CC which I knew didn't have enough. Im actually glad I did. Because in the next 48h or so. They attempted to hit my CC, 5 times. If this was my debit card it would have had NSF fees x5 @ $29 a piece. Sunday Night my daughter was at ****** ******** Peds ED with chest pain, they found out that she has bronchitis with Covid. After I got her back home in bed. I email the studio with a update. Being nice. This morning there was another text for Credit Denial on my phone. I emailed again requesting that they stop trying to get the $85 from my CC. No response, just another attempt around 11:30am. I have canceled my debit card, and reported this to the CC company. I didn't know what to do and I did warn them that I would be contacting the BBB. Thank for any help you can to stop them trying to hit my CC over and over again.