ComplaintsforFabled Merch
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Complaint Details
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Initial Complaint
02/24/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
This company and its affiliated companies (**************, *************) have scammed thousands of dollars out of their customers by taking their money for goods and never sending anything in the mail. There are countless complaints from thousands of people on their instagram and ******** describing situation after situation where money has been exchanged for goods, but no goods were ever provided. They email you saying that they will get it out soon, soon, soon until the 180 days is up to file a dispute with paypal or a cc company, and then keep your money and never send any goods. They keep opening new companies to continue to run this scam repeatedly, affecting more and more people every day. When you try to reach out publicly on their instagram or ********* you are blocked and no longer responded to. This is incredibly horrid business practices and more and more people keep buying from them, only to receive nothing from them. They need to be stopped. I myself made a purchase in March of 2021 and still have not received my merchandise, even though I have countless emails from them stating that they are sending it in the mail.Customer response
04/06/2022
Better Business Bureau:
At this time, I have not been contacted by Fabled Merch regarding complaint ID ********.
Sincerely,
***************************Initial Complaint
11/08/2021
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I purchased a World of **** box from Fabled Merch on May 11th. At the time, the site was advertising a 1-2 day shipping time. I did not receive my order until June 21st, 2021. When I received my order, I was missing half of the items promised. I did not receive book sleeves, bookmarks, pins or prints as promised in the listing. June 21st 2021, I sent a message via Instagram DMs to the company complaining that I was missing items. They proceeded to tell me to contact their email address. I contacted the email and have received radio silence from the company. I have sent countless email, messages on Instagram, comments on their posts, and they refuse to respond to me. In looking at the comments section of their Instagram posts, hundreds of other commenters are also having the same issue with them. They have since blocked me on social media.Initial Complaint
11/05/2021
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I ordered two boxes in total. In the one I actually did get, I am missing items from it that they claim are coming but its been since May. But Im missing an entire box that never got delivered. Ordered in October of 2020. $88. #1 box I ordered in October and it has not been delivered or even sent. ****** is the order number. Here is tracking **********************. #2 box got delivered. ****** order number. I ordered this in May. And I got it but it but It is missing items. Missing 2 pins. They tried to claim I got both boxes with one order but that was false information and I had to go back and forth with them to fix. This was their final response : Thank you for the update! We'll send you a replacement for the second box and we'll be sending you the pins as soon as they're in stock but I'm really sorry about our stock issues. They are currently in production but hopefully they will be finished soon but please feel free to email at any time and check in with us regarding the status.And of course, we will ship them to you as soon as possible!They have ignored me ever since. Sent multiple emails, comments on social media posts, messages etc. They have done this to multiple people, not just me.It was $88 to the trash basically since they wont refund me nor send my box. Im unconcerned with the missing pins from box #2 at this point, I would just like my $88 back.
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Customer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.