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ComplaintsforRocky Point Landscaping & Tree Work
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
09/23/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I hired Rocky Point Landscaping in late March-early April 2022 to erict a 4 foot high black chain link fence with 2 gates. What was put up was a recycled 5 foot chain link fence with 2 different type gates. I brought this to the attention of ****, the owner of the business, and he told me he did not have time to deal with it or my issue. I texted **** several times saying he had not done right by me. I had hired and used **** for my tree work and landscaping since 2009. This was the first time he had scammed me. He never responded to my texts until he showed up at more door on a Saturday in July looking for money. I said I wanted an invoice again reiterating that he had given me a used fence which was not even the right height that I had requested.I received an invoice from Rocky Point Landscaping on 9/13/2022 in the mail for $2800 - the description for the service performed says'installed used fence'. That is it.This is not what I had requested and l am not sure how to handle this situation.I live alone and am concerned for my safety if I do not pay him.Customer response
10/18/2022
Better Business Bureau:
At this time, I have not been contacted by Rocky Point Landscaping & Tree Work regarding complaint ID ********.
Sincerely,
***************************
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.