ComplaintsforQ & W Towing LLC
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Complaint Details
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Initial Complaint
03/05/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
On 1/20/24 I had work done on my *** I had told the shop owner that I had an alternative car in case he had to cut wires. 6 hours later the work is undone the car is torn apart my wires where snipped and duct tape together in a bunch. Some wires were cut and left exposed. I drove the car home after the work was finished and the license plate light was flickering. The following day I drove the car to ******* and got stuck due to the device not working anymore. I called the shop owner and he told me I needed to buy a new battery and alternator that it was my car. Later in the month I had to wait for a court order to get the device removed from my car and at this time I had to have my car towed because it was not drivable. ********* ***** did the work for me it was over 1800 dollars in wire damage. The employee at ********* told me the entire time he was trying to fix the wires that where duct taped together the car was arching this explains the license plate bulb flickering while I drove it home. I paid out to them $300 for the install and I had to have my car towed for $277. I have tried to reach out to the shop with no phone calls back and now I can’t leave a voice mail. The only thing I’ve herd from the shop was when they wanted me to come get the device calibrated after knowing I haven’t been able to drive the car for a month.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.