ComplaintsforFour Paws Products Ltd.
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Complaint Details
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Initial Complaint
04/29/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
on march 29th I ordered 2 items from this business. I want refunded for the one that caused my dog pretty serious issues and this place flat out refused to refund me. One it took forever to receive my items (April () and the one I paid 45..97 plus tax for is the one that caused the problem which was severe and uncontrollable urinating. I will be attaching emails of our conversations about this. Their suggestion was to purchase something else from them or to give my poor sick dog less of the garbage that caused the problem. Why would I continue this? I wouldn't I will also be sending a copy what I was charged for these items. I continually argued with these folks about the time it was taking to receive the item then the item made ,my dogs bladder a complete mess. They acted like it was no big deal IT IS TO ME AND PEGGYSUE. to actually use this problem to try to soak me for ,more money? for yet another product? shameful. I love ************** ******* videos but his staff are bad people. NO compassion. Only fake words. They refuse to let me return this horrible stuff...Ultimate Canine. immune system powder. They refuse to pay me back. I have file a dispute with ,my bank and they denied to pay then as well so I refiled. I will be going on ******* and making sure the actual Doctor knows what they did to me and my dog. My dog is all I really have other than God since the murder of my daughter and grandson. I will fight until I get the resolution I desireCustomer response
05/24/2024
Better Business Bureau:
At this time, I have not been contacted by Four Paws Products Ltd. regarding complaint ID ********.
Sincerely,
*************************
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.