ComplaintsforO'Henry's Painters Inc
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Complaint Details
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Initial Complaint
04/05/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
I do not believe this is a real business. This guy quoted a full job of indoor and outdoor painting work and only completed half the job. When I went to research his company to file a complaint he does not appear to be a licensed home improvement contractor and is not insured.Business response
04/29/2024
When I quoted *** **************************************** PAINTERS NETS
********* ********* **** ** ***************** ********** ** ***** ************
************************
INVOICE TO:
*************************
********************************
****************
I*****
Date: Feb 25, 2024
#
Item
Unit Price
Qty
Total
01
Sons Bedroom
Removal of wall paper scimm coat wall prime and paint remove old base mouldings and replace with new paint ceiling and trim
$750.00
1
$750.00
02
Downstairs
Paint walls and fix damaged sliding door claw marks from cat will use wood filler sand & paint black sand also paint black railing
$350.00
$350.00
03
Patio Chairs
Sand and prime paint
$75.00
$75.00
04
Outside Stairs
Sand and use oil base prime for exterior wood paint white
$125.00
$125.00
Subtotal
$1,300.00
Grand Total
$1,300.00
Paid
$1050
Due
250$ when job is complete
I completed everything on the list except for the patio chairs and small outside stairs due to weather lots of rain and cold weather I told **** once weather breaks I will come back and complete work I told her hold on to the remaining balance until job is complete due to weather conditions job wasnt done I reached out to her via phone and text no reply my phone number is **********
Customer response
04/30/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID# ********, and have determined that my complaint has NOT been resolved because:This business made arrangements with me to pick up the chairs on two separate occasions and never showed up. I was told he would be refinishing the chairs in his garage so his response is untrue. The second time he did not respond to phone calls or texts. When I originally made the complaint I wanted him to finish the work. I have subsequently been advised by the Suffolk *********** of ******** Affairs that he is an unlicensed and uninsured vendor, which is a misdemeanor, and therefore he cannot be compelled to complete any work until he resolves these issues.
In order for the BBB to appropriately process your response, you MUST answer the question above.
Sincerely,
*************************
Business response
05/03/2024
I ******************************** is willing to give 250$ to *********************** from the balance which I never collected to resolve this matter due to bad communication in my part Im truly sorry also the weather wasnt good to be painting any type of exterior chairs and small stoopCustomer response
05/03/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me although quotes I have received to finish this work are well in excess of the sum offered by ******************************. How and when will I be receiving these funds?
Sincerely,
*************************
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.