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          Petallush has 1 locations, listed below.

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            • Petallush

              24823 Brookville Blvd Rosedale, NY 11422

            Business ProfilePetallush

            Online Retailer

            Contact Information

            24823 Brookville Blvd

            Rosedale, NY 11422

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            Customer Reviews

            1/5

            Average of 6 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            14 complaints closed in last 3 years

            9 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Business Details

            Location of This Business
            24823 Brookville Blvd, Rosedale, NY 11422
            BBB File Opened:
            11/3/2022
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            Industry Tip

            BBB Tip: Smart shopping online

            Customer Complaints

            14 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/15/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            Transaction occurred 2/14/2024. Paid ****** for merchandise. Order:****************** Order tracking was sent - but was never updated. Got my package and everything was dirty and very messily packed. Wanted to return some items due to being ill fitting and some dirty. Contacted company at email provided. Company went back and forth (after 3 emails and ******** messages and finally got a reply) about wanting to send partial refunds in numerous percentages. First offer was: $103 refund and keep merchandise. 2nd offer was: refund $62 and send back some items but keep others. 3rd offer was: $206 e-giftcard (in the form of a discount code) 4th offer: $130 refund (which they claim is over 70% of the price | paid which is not accurate). I chose to return the items - but was having issues with the address that was provided. I reached back out stating that I was having issues returning - so they claimed to have gone ahead with a partial refund of $130 on 3/26/2024. They claim the refund takes 5-15 days before posting.It is now 4/13/2024 and I have not seen any refund at all.They dont even follow their own return policy!!!!
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            Read 13 More Complaints

            Customer Reviews

            6 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Aasiyah K

            09/27/2023

            Never buy from them. Their clothes are poor quality. They will never ***** you a refund. They try to bargain, ask if you'd settle for a 50% refund, then 70% refund, then if you cave and say yes they will drag their feet on giving you a refund at all. It's been 3 weeks and their "customer service" emails back nonsense that they've urged the department to check and oh the refund was successfully issued when I still have not received it. Liars.
            Read 5 More Customer Reviews

            Local BBB

            BBB Serving Metropolitan New York

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