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Find a Location

Creative Furniture Restoration has 1 locations, listed below.

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    Business ProfileforCreative Furniture Restoration

    Furniture Repair

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    154 Marine Street, S Farmingdale, NY 11735-5608
    BBB File Opened:
    8/19/2011

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/29/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    On July 18, 2018 Howie, the owner of Creative Furniture, picked up a family heirloom, a steamer trunk, to refinish inside and out. The price agreed to was $1,100, and I gave Howie an $400 on two occasions, for a total of $800. To date, my steamer trunk still isn't complete, and I have no idea how far it is from completion. I have been in touch by text or phone with Howie many times. Sometimes he doesn't answer my texts, and I have to text him several times to get an answer. When he does answer, he always states he will have the steamer trunk refinished in a month, or two weeks, or next week, but the project is never completed. I still have no steamer trunk and I don't know what he's done with my $800. He also has a dresser drawer from my bedroom dresser so he could match the color of the steamer trunk perfectly, and I supplied him with the stain to use to refinish the steamer trunk.

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Laura V

    1 star

    08/05/2023

    ***** took my grandmothers beautiful bedroom set and money October 2021 ! After multiple text messages , excuses, delays , no answers, visits to warehouse to find it empty then finally to storage unit around corner found my furniture in horrible shape missing drawers, legs broken and scratched !! I have all pictures to show before what it looked like!! We had to get friends to go unit and get it ourselves! No response from ***** about my missing drawer or money!! Who does this?? Destroys family heirlooms!! He needs to be held accountable!! I am going to seek legal help in bringing him to justice! I suggest everyone in the same position do the same!! He is a criminal!!

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