ComplaintsforNYC Crystal Builders Corp
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Complaint Details
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Initial Complaint
07/31/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
The work began 7/2022. at a 4400$ cost, due to a discount for defective cement that discolored and placed originally in my back yard. NYC CRYSTAL *** to be exact stopped answering phone calls . The company came after my four complaints of discoloring of cement, they applied a coating which is coming up my yard looks terrible. They also did a paver and cement job in the front but my steps are cracking they came a year later to lay the sand after doing paver work. They wont return calls, they say they will come see and never come. The work is shabby and tacky and I should not be complaining about cement or step work after 2 years. This is horrible. please assist.
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Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.