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ComplaintsforBernadette Thompson LLC
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Complaint Details
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Initial Complaint
07/11/2022
- Complaint Type:
- Order Issues
- Status:
- Unanswered
Bernadette Thompson contacted my coworker and I about being apart of her glam squad for the Essence Festival and said that booth rent was $250 a day. We both ended up doing 3 day which was $750 a piece. The day of the event I texted her to get information about the meeting location and etc. She called and said she sent out a text to a group we were supposed to be in saying that she decided to cancel the event. She gave us options an option to work with a friend. That didnt work out so we told her we wanted a full refund. It has been a week and we still havent gotten our money back as well as the other 14 people that were there. I spoke with another nail tech that was apart of the glam squad that said the hotel never had an event booked under her name. She stated that she gave her $1100 and another lady she spoke with gave her $900. I also spoke with the braider and she told her that she would giver her her money back that upcoming Monday (4th of July). Ive contacted her on several occasions and she keeps saying that shes going to send it and here we are over a week later and no refund. I spoke with the lady that she tried to link us up with the friend and she said she dont know her and shes never met her. All knew was that Bernadette Thompson called her about renting a space for us. She said that she kept trying to bargain with her and not pay her what we gave her. Shes going to offer you an all paid trip to ********, Milan, and ***** Fashion week. Dont fall for it! SHE USES HER NAME AND NOTORIETY TO SCAM PEOPLE IN THE BEAUTY INDUSTRY.Customer response
08/04/2022
Better Business Bureau:
At this time, I have not been contacted by Bernadette Thompson LLC regarding complaint ID ********.
Sincerely,
********* ******
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.