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ComplaintsforGorilla Bounce
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
03/15/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Over $7500 on three units from this company in the last year. Comes with a one-year manufactures warranty, have had problems on all three of my units. Now it’s going to cost me over $1000 in repairs, owner will not return phone calls, said it is not their problem they do not cover the stitching on their manufacture products. Nowhere does it discuss this in their warranty’s all other bounce house manufacturers cover the stitching as that is the prime component of the bounce house manufactures.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.