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ComplaintsforAVA Construction
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Complaint Details
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Initial Complaint
02/11/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Hired Mr. S***** (Vic) and his workers to do a flooring job. They laid subfloor down and added vinyl plank flooring over it. Subfloor began to fail in the kitchen due to improper installation, which caused the vinyl planks to break and unfasten. Also they never returned to finish the floor trim and toe kicks around the cabinets. Vic stated the reason he didn’t respond initially was because he caught COVID. We arranged a date for him to return, but he stood us up and hasn’t answered our calls since. We now have to pay have another company to take up the vinyl plank, fix the subfloor, and install new planks.Initial Complaint
11/29/2021
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
We hired Poonai S***** (Vic) to remodel two bathrooms and two floors in our home, as well as stabilize supports under one room. He began the work - one bathroom floor done and toilet partially installed, one light partially installed, as well as the stabilizing supports installed in basement. Then he "got covid" and "almost died" in June of 2021. Then he "was in rehab" in July. Then he "was on vacation in Guyana" in August. December is the day after tomorrow. The man has done no work on our home in six months. He left things torn up and in shambles. I don't know if he really had covid or was lying. Even if he did, he's been home from the hospital since August and STILL hasn't done any work. His tools were "stolen" while he was in the hospital. We even offered to buy him new tools just to get the work done, but he wouldn't let us. Now he's not responding to texts or answering his phone. The guy is a complete and disgusting hull of a person with no soul. He acts so nice, but he is a liar and a scammer. Do not trust him.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.