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Find a Location

Autoland has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Autoland

      835 Middle Country Road Selden, NY 11784-2555

    Business ProfileforAutoland

    Used Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    835 Middle Country Road, Selden, NY 11784-2555
    BBB File Opened:
    2/23/2018
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/11/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I purchased my 2014 **** Escape on May 15, 2023 from Auto Lane *** in ****** **. I started experiencing problems with my car alarm, horn, and passenger side window only a month after I bought the car. When I called the dealership, he requested that I take it to the repair shop they work with. The repair shop called me to tell me that Auto Land was not going to cover the cost. When I called Auto Land back, the rude owner proceeded to tell me that the window was not covered and refused to admit that he sent me to ********************* to get it fixed. He was rude, inconsiderate and refused to help me take care of the problem at all. I was very disgusted with his lack of customer service and dishonesty.

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Joseph G

    1 star

    05/14/2023

    On Autolands website, owner Mr. ********************************* claims that he puts his customer first in importance, that he is proud of the vehicles he sells, and assures readers of the high standards and quality of cars at his dealership. My experience has been that these are disgusting lies: Autoland is the epitome of every stereotype of the dishonorable, fraudulent, scamming, cheating, crooked used car salesmen that consumers dread encountering when they transact business. They don't return calls...unless you're buying a car. The check engine light illuminated 2x within a month of purchase, but they never returned my calls about these problems. Ironically, Autolands website acknowledges that used car dealerships sometimes get a bad rap; my experience with Autoland illustrates that ************************ and Autolands behavior perpetuate that bad rap. If youre considering buying a used car, dont shop at Autoland, where you will be treated with indignity, dishonesty, and incompetence after you make your purchase because after purchase, you are of no importance to ************************ and his ethical standards are of no importance to himself.

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