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Complaint Details
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Initial Complaint
09/25/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Jim Heurter sold me a ******* sub woofer for my home stereo system along with a remote control, ****** receiver and the Subwoofer lasted about 2 weeks and a couple days (wrote him a check for $950.00) which he promptly cashed on 5-2-22. I called him and he asked if the input line was working - I told him I switched to my old subwoofer and that works fine- after a couple months of trying, - he then told me his transmission on his truck broke and didn't know when he could make it up there. Since then, he blocked my phone # (says mailbox is full at this time, goodbye) I called him at all different days and hrs to no avail - even sent numerous emails with no returned calls - after a couple months i decided to call using my cell phone - the call went thru in 2 rings and I told him I need him to pick up this sub and give me a refund - he said his mother died in FL and his mother in law died also and he was running down to FL to pick up the bodies etc - I said sorry to hear that - come up when u can - still never showed up so tried to call him again but now my cell phone was blocked also. I have since bought another brand of subwoofer to replace his piece of junk - all I get from him now is finely tuned excuses. I am 80 yrs old and can't afford a lawyer or a court date. Can u see if i can get my money back?? It's been almost 5 months since it doesn't work and i think he does not have any intention of giving me a refund - Any other speaker co. will give u your money back for any reason at all - no questions asked - this Jim is a crook! A smart one at that! College graduate form a highly accredited college - Please see if u can get him to pick up this sub and give me a refund - thank you, ****** *. ******* - Looking forward to hear what he will tell you guys!
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.