ComplaintsforVillage Auction James Hoyt
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Complaint Details
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Initial Complaint
07/25/2022
- Complaint Type:
- Delivery Issues
- Status:
- Resolved
I won a lamp 10/12/2021, and he refuses to send it to me. My bank statement shows that it was paid for on 10/14/21. I have spoken with Jim, left voice mails, texted and emailed. At this late date, he won't even respond.Business response
08/23/2022
BBB spoke with the owner, Jim Hoyt, who explained that the lamp had been shipped to the wrong address and he is trying to get it back. He will send you a refund and you may buy the lamp if he is able to get it back.Customer response
08/23/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Regards,
***** ********
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.