![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforTop Zone Builders Inc
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/19/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Well this is the current state of my driveway. The company started off great. Then when we asked them to return to fill in cracks that they Missed and the explain why we have zebra lines in the concrete. The owner came back and stated give it two weeks and it should correct itself otherwise he would come back and fix it. Well two weeks came and went and we called them to tell them it still Looked the same. The owner returned and tried to power wash it which did not work either . Apparently his workers laid a tarp over the concrete and the concrete took on the color and patters of the tarp. We have very reasonable and understanding while waiting for them to correct the issue. Meanwhile I keep having to reach out to the owner who decided not to return calls or fix the issue. So we now are seeking legal action and reporting to the better business bureau.Customer response
09/15/2022
Better Business Bureau:
At this time, I have not been contacted by Top Zone Builders Inc regarding complaint ID ********.
Sincerely,
**************
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.