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ComplaintsforUltimate Media Express Inc.
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
10/23/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
I received a package in the mail that I didn't order. It is my understanding that this is a common scam with sellers on Amazon and similar sites. I also found that the address the package was shipped from was all over the internet for doing the same to others. Most sites recommended reporting to BBB. The package came from *** ***** ***************************************************************. The **** tracking number was **** **** **** **** **** **. The package was full of mini screwdrivers and other items that was unrecognizable.Initial Complaint
07/18/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
My granddaughter bought a pair of **** tennis shoes they were sent in the wrong size and we just want either a refund or an exchange but there is no way to get a hold of these people no phone number nothing. I paid with my credit card $151 and I'm really not happy about not being able to get the correct sizeCustomer response
08/14/2023
Better Business Bureau:
At this time, I have not been contacted by Ultimate Media Express Inc. regarding complaint ID ********.
Sincerely,
*********************Initial Complaint
05/30/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I purchased 2 electric water guns for my kids April 11th 2023 and received 2 dollar store foam non electric pump water toys so didnt get what was advertised at all and would like to get a refund if possible summr was the name of the online ad. Im sick of ppl using kids toys to scam plus bought dewalt 20v cordless set from another company cloying that was scam too either company wont respond to emails one said ticket was generated every time any help be appreciated returned foam water toys to sender thank youCustomer response
06/25/2023
Better Business Bureau:
At this time, I have not been contacted by Ultimate Media Express Inc. regarding complaint ID ********.
Sincerely,
*************************Initial Complaint
12/27/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I bought the bracelets that you give a friend or a loved one and when you push it the other one lights up. One has a moon on it the other has a sun on it. What I got was a cheap silver and gold bracelet with a small heart in the middle. This was not what I ordered and is cheap material. The package just arrived 12/26 and was suppose to arrive before Christmas. The company did not place a receipt in the package and I had to look up their number on line and to my surprise the phone number does not work. It has been disconnected. I need help resolving this issue.Customer response
01/21/2023
Better Business Bureau:
At this time, I have not been contacted by Ultimate Media Express Inc. regarding complaint ID ********.
Sincerely,
*****************
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BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
18208 149th Ave
Springfield Gardens, NY 11413-4002
Customer Complaints Summary
5 total complaints in the last 3 years.
1 complaints closed in the last 12 months.