ComplaintsforIsland Group Partners, LLC
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Complaint Details
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Initial Complaint
03/10/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
This company got in contact with me one day and told me everything I wanted to hear. They told me how they would settle my debt and my credit would get repaired. Well, its been 16 months and my credit is trashed and according to my calculations of 570 a month for 16 months, Ive paid them ***** to mess up my credit and not set me up for a better future. Ive been told they are not supposed to be able to draft any of the funds until settlements are being made, yet theres only like $200 in my account that I was able to finally figure out how to login myself. They never showed me how to access my account to see where my money was going.Initial Complaint
10/21/2021
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I recieved a letter offering to help with a debt relief plan. I called the enroll center and the enroll employee told me everything that I desired and we went through an enrollement esign agreement. The enroller said they could have a resolvement as soon as two months. I had made a couple calls inquiring how the progress. I was told each time it would take up to 180 days in delinquincy in order to proceed. This was not what was told to me during enrollement. After further frustration watching my credit score spirol out of control I made another call to another **** relief company that is 5 stars. They really helped me realize that everything didn't sound right. I then logged into my escrow account to check the funds in my account. I shocked to see that there was only $484.00 in my account after having draws from my checking acount of $721.00 per month. They withdrawled $1557.93 in four months. This was never discussed or approved. I have currently closed my escrow account.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.