ComplaintsforKumo Japanese of Stony Brook
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
01/03/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Went out yo New Years dinner with 13 people 4 didnt get their meals, we disnt get any service, no drinks brought to table, had to fo to bar and get it separately ourselves, food was cold, complained and even had police on location because of tempers rising. We were told after the ones who got their meals and have eaten that the meals with sushi wont come out at all. So half ate half didnt. Completely understaffed and ruined our new years dinner everyone left upset!Customer response
01/27/2023
Better Business Bureau:
At this time, I have not been contacted by Kumo Japanese of Stony Brook regarding complaint ID ********.
Sincerely,
*********************
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
2548 Nesconset Highway
Smith Point Plaza
Stony Brook, NY 11790-2549
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.