ComplaintsforZott Construction Inc.
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Complaint Details
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Initial Complaint
09/29/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
In May 2022, I was referred to Zott Construction by my home owners insurance company *************************** for a claim to make repairs on the ceiling and walls in the living room which was damaged by water leakage from the roof of my home (** ***********************************************************************************).. Zott Constructions workmanship is shoddy. The drywall repairs and painting are substandard. Numerous imperfections: poor drywall repairs, poor plastering, holes unfilled in walls, bumpy ceiling and walls with visible patches and poor sanding. Several times, I reached out to **** re: repairing the drywall professionally. The company made no attempt to return my calls Also, my claims adjuster, ***************************************, from ************************* made numerous calls to Zott Construction about making wall and ceiling repairs and she was informed by a ******************** that he would contact me and set up a date to make repairs.. I have been waiting for a call to have the repairs completed since July 2022.I was made cognizant by my claims adjuster that ************************ mailed Zott Construction a check and the check was deposited in their business account in July 2022. I was advised by my claims adjuster to file a complaint with your organization.I need Zott Construction to make the necessary repairs or refund me the check. Please assist me with this unsettling issue.Business response
10/18/2022
We responded to this in the past and we have been back out to the home to satisfy the homeowner. Now they just need to pay their bill.
****************************
President
Customer response
10/28/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved.My name is *************************. My filing case number ********* Please make note that Zott Construction completed the repairs to the Living Room walls and ceiling g to my satisfaction
Sincerely,
*************************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.