Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Mullooly, Jeffrey, Rooney & Flynn has locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    ComplaintsforMullooly, Jeffrey, Rooney & Flynn

    Collections Agencies
    View Business profile
    View Business profile

    Need to file a complaint?

    BBB is here to help. We'll guide you through the process.

    File a Complaint

    Complaint Details

    Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

    Filter by

    Showing all complaints

    Filter by

    Complaint Status
    Complaint Type
    • Complaint Type:
      Order Issues
      Status:
      Resolved
      My name is ************************* with the last four digits of my social security of xxx-xx-****.The law firm Mullooly, Jeffrey, Rooney and Flynn applied lien on my house in ********** ****They (the law firm) have confused me with my son ****************************. My son has social security of xxx-xx-****. He had a number is financial problems and as a result applied for and was granted bankruptcy judgment years ago. He (my son) confirmed that the debt was indeed his under social security of xxx-xx-**** I requested the lien on my house dropped on my house and property in ********** ****The house and property are owned by ************************* Senior ONLY and NOT my son **************************** (my son). His financial debts are not mine, so a ************** will be appreciated.EVERYTHING STATED ABOVE CAN BE EASILY PROVEN Statewide Lien: *********** file in special civil court in Ocean County. Case Number: OCN-DC-******-19 Attorney's name is ************************* .... Attorney Bar ID: *********

      Business response

      12/19/2023

      ******** *** **** ****** ******** ****** ***      ********* * **********             *************************

      To whom it may concern:

                  I am a partner in the collection law firm of Mullooly, Jeffrey, Rooney &Flynn, LLP and have reviewed the above referred complaint. We are a debt collection law firm and my investigation of the complaint is the following.

                  My firm was retained on July 2019 by ******* *** *** (a creditor) to bring a legal collection action against a different individual with a similar name to the complainants.

                  There is no judgment against **************. The problem lies with the title company picking up the judgment against the wrong **************************

                  I have sent a letter to ************** for his use with his title company, stating there is no judgment against him or his real estate.

      Very truly yours,
      **************** *****

      This communication is from a debt collector.

      Customer response

      01/03/2024

      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID# ********, and have determined that my complaint has NOT been resolved because:

      Looking for closure on case ID **************** received the promised letter to close this case satisfactory (see below), December 19, 2023 Better Business Bureau RE: Complaint # ********** ************************* To whom it may concern: I am a partner in the collection law firm of Mullooly, Jeffrey, Rooney & Flynn, LLP and have reviewed the above referred complaint. We are a debt collection law firm and my investigation of the complaint is the following. My firm was retained on July 2019 by Unifund CCR LLC (a creditor) to bring a legal collection action against a different individual with a similar name to the complainants. There is no judgment against **************. The problem lies with the title company picking up the judgment against the wrong *************************. I have sent a letter to ************** for his use with his title company, stating there is no judgment against him or his real estate. Very truly yours, **************** *****






       

      Business response

      01/09/2024

      ****** ******** ****** ***        ********* * **********               *************************

      To whom it may concern:

                  I am a partner in the debt collection law firm of Mullooly, Jeffrey, Rooney &Flynn, LLP and have reviewed the above-referenced updated complaint submitted by ************************* on January 3, ****.  My investigation of the complaint is the following:

                  My firm initially sent a letter to ************** (referenced in my complaint response dated December 19, 2023) on December 14, 2023 for his use with his title company, stating there is no judgment against him or his real estate.  

                  In response to **************** updated complaint and email received, we resent the letter to ************** on January 5, **** by email (see attached redacted) and by regular mail on January 8, ****. 

      Very truly yours,
      **************** *****
      This communication is from a debt collector.

      Customer response

      01/10/2024

      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved.

      Sincerely,

      *************************



       

    • Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      This company is a debt collector that is bullying me in attempt to collect a debt. I received several letters and now they have frozen a financial account that do not belong to me but to my partner. They have contacted my job and livelyhood. The constant communication and attempt to financially hurt me has caused me anxiety and fear. I attempted to call the company to try to find a resolution and left voicemails but no response. They refused to speak to me and continue to find avenues to create fear and I feel unprotected.

      Business response

      12/18/2023

                                                                                                                                                      ******** *** **** ****** ******** ****** **** ******* ****** *** ******* ******** ************************************************** ************ ******** ***** ***      ********* *** ********

      To Whom It May ********************************************************************************** I am a partner in the collection law firm of Mullooly, Jeffrey, Rooney & Flynn LLP and have received and investigated the above-referenced complaint of ********************

                  My firm was retained in April 2017 by a creditor, *************************** d/b/a **********************, **** to bring a legal action to collect an oil bill owed by ******************* in the sum of $1,231.70.

                  An initial Validation Notice was mailed to ******************* on 4/20/2017. A lawsuit was commenced in June of 2017 and a judgment was entered on August 11, 2017 (copy attached) in the sum of $1,499.06.

                  Since the entry of judgment, our office has been unsuccessful in collecting the judgment despite many attempted asset searches. We have attempted an income execution through the local **************** We have used all legal means to resolve this.

                  We recently sent a restraining notice to Teachers ********************* The credit union has informed us (see attached) that the judgment debtor has an account with $4,122.00 in his own name. ************** complains that the funds in his account belong to someone else.  The credit union disagrees.  We have received an exempt property claims form today (copy attached).  We will contest the exemption claim and let the Court decide it.

                  In an effort to amicably resolve this case, if ************** calls me on my cell phone at ************, I will ask the client to waive judgment interest since 2017. 

      Very truly yours,
      **************** *****

      This communication is from a debt collector.

      Customer response

      12/19/2023

      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID# ********, and have determined that my complaint has NOT been resolved because:

       

      I tried calling and left messages to get this resolved and they never got back to me. I will try to contact them again in meantime I would like for them to act more professional. Thank you

       

      *******************




       

      Business response

      12/30/2023

      RE:      Complaint ID# ********

      To Whom It May ********************************************************************************** I am a partner in the collection law firm of Mullooly, Jeffrey, Rooney & Flynn LLP (****) and have received and investigated the update to ********************* complaint submitted on December 20, 2023 under Complaint ID# ********.

                  Despite **************** claim that our firm has been unresponsive to his voicemail messages,a non-attorney debt collector has attempted to return **************** call but has been unable to leave a message due to his mailbox being full. 

                  Since **************** initial complaint, I have spoken with him and our client has agreed to resolve his account for the judgment entry amount of $1,499.06 (waiving any post-judgment interest since the judgment entry date of August 11, 2017) by conditional release from his Teachers ******************** account.  My firm is currently awaiting payment from Teachers ********************. 

      Very truly yours,
      **************** *****
      This communication is from a debt collector.
    • Complaint Type:
      Product Issues
      Status:
      Resolved
      Debt consolidation started 2008 for BOA file ********, paid $150.00 monthly for 12years. Received letter dated 1/31/23 stating balance owed of $7583.59, which I feel I do not owe. Received letter on 1/31/23 from Mullooly Law Firm which stated that i could pay $3033.44 before April 30, 2023, which i know I did not owe this. On 2/24/23 Mullooly Law Firm withdrew $15,167.18 from my BOA checking account which is double the amount they said I owed and without my authorization. I am requesting a full refund or a refund of $12103.74 since they state I owed $3033.44. I have attached a copy of the letter I received on 1/31/23. Your help in this matter would be greatly appreciated, thank you!

      Customer response

      02/27/2023

      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved.

      Sincerely,

      ***************************



       

    • Complaint Type:
      Delivery Issues
      Status:
      Answered
      Received January 28. Letter dated January 25, 2023 Claims a balance owed of $28,040.58 owed to **** of America. I am not aware of any such debt. I am a disabled senior citizen and this is not a valid debt.

      Business response

      02/14/2023

      I am a member of the law firm of Mullooly, Jeffrey, Rooney & Flynn LLP.  We represent the original creditor, **** of America, N.A., in their matter against ************************* regarding her credit card account ending **** (formerly ****).
      Despite the consumers contentions, she was aware of this debt.  Her credit card account was open for twelve (12) years.  After being served with the Summons and Complaint for this matter on July 18, 2019,the consumer appeared in the action by filing an Answer dated August 19, 2019.  The consumers Answer bears the same address that our firms January 25, 2023, letter was sent to, which she received and attached to her complaint (reflecting the balance of $28,050.58).  The consumer was also sent documentation regarding this debt to that address in January 2020 and in a Motion for Summary Judgment that was filed in December 2020.  The Court granted the Motion for Summary Judgment on April 26, 2021, and later entered a judgment against the consumer on May 20, 2021.  Notice of judgment entry was also sent to the consumer at that address.

      We have processed the consumers cease and desist request in her complaint.

      Very truly yours,

      *******************************************

      This communication is from a debt collector.

    Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.