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Find a Location

Shine Dental Associates of the North Shore has 1 locations, listed below.

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    Business ProfileforShine Dental Associates of the North Shore

    Cosmetic Dentistry

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    400 Jericho Tpke, Syosset, NY 11791-4509
    BBB File Opened:
    1/7/2015
    Years in Business:
    13
    Business Started:
    3/1/2011
    Type of Entity:
    Partnership
    Alternate Business Name
    • Shine Dental
    Additional Contact Information

    Fax Numbers

    • (516) 364-1032
      Primary Fax

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/29/2024

    I was seeing a dentist in the office that was accepting my insurance. He left the office and they rescheduled my appt with a dentist that didn't take my insurance. They didn't tell me this after the appt was complete. I told them at that time to mark it down that this was a them error and that I'm not responsible. Well today I got a bill. They are saying I have a deductible and refusing to call my insurance company to verify this. I only have a deductible for out of network which should never have been the case because they lied about my insurance coverage and didn't inform me till after. They also had me pay for part of my cleaning done a few weeks prior to that because they said my insurance wouldn't cover it. Well I got the eob and my insurance did cover it and they got double paid on it. They are refusing to refund me that payment. The office Manager is the rudest person I have ever spoken too. And shouldn't have any customer service position.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Connie C

    1 star

    09/29/2023

    Pain suffering after 9 yrs ended now with *************** and ********************* telling me to go to somewhere else when their implants failed from improper plan of care and wrong teeth were extracted to fit their plan of care . Insurance funds absorbed and patient funds as well . I'm drained. Improper fittings of bridges crowns ...abusive treatment in extractions of faulty implants .... 3 court cases currently in progress from 3 separate patients all with a common issue . ********************* is non confrontational has his workers as his go between. Staff has changed hands numerous times...they come and go as with one yr they accept Insurance the other payment from patients only . One year in network the other out of network. False advertisements. Not proficient in follow up cosmetic needed from their plan. ....messages aren't responded to...had technician perform services without dental license the counts of wrongs go on and on. Island dental associates and shine dental associates are same owners . I have no front bottom and top teeth when once had a beautiful smile. Details are available through attorneys. It's sad when a patient puts trust faith and confidence in a practice only to end up deformed, financially drained , indignant no accountability on the part of ********************* and ***************. .I don't wish them harm but wish a change in what the right thing to do for the patients request. How can the owners enjoy their lives of luxury , when they made quality of life a nightmare of pain suffering frustration no restitution wrong doings to their patients .There is a day of reckoning for all.

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