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ComplaintsforBH Carpentry Inc.
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Complaint Details
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Initial Complaint
02/26/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
12/23 given $3400 quote to install fence at our property with $1700 being made in deposit and $1700 upon completion 1/3 deposit of $1700 made via ***** Was told they were starting 1/5 1/5 said they were starting 1/8 1/7 said they were starting 1/10 1/13 said they were starting 1/15 1/15 said they were starting 1/17 1/17 was told it would be finished that day 1/19 finished was told if any issues they would come right out 1/20 made final $1700 payment 1/21 noticed fence very high and loose, back gate does not function. Notified them, he said he’d be out 2/9 reminded him that I’m awaiting repair 2/14 reminded him that I am awaiting repair 2/16 told me coming 2/23, then 2/24, then 2/25 then 2/26 then on the 26th, he stopped responding. My dogs do not have a fence to run in because it is so high and so loose that anything regardless of size could get under it.Customer response
03/15/2024
Good afternoon. BH Carpentry has since made contact with us and did a phenomenal job at correcting all of the errors that they may have made prior causing the fence to be loose and of poor workmanship. It is now of high quality and I would definitely recommend them to another. Thank you for assisting with this. Regards, ***** *****
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.