Additional Information for Body By Aja

• Peace, Love & A Happy Heart LLC

• Ms. Sha-Asia Armstrong, Owner

Principal

• Ms. Sha-Asia Armstrong, Owner

Customer Contact

• Ms. Sha-Asia Armstrong, Owner

Body By Aja is  located on the West Side proudly serves the Syracuse, NY and surrounding neighborhoods. Our commitment to delivering reliable and high-quality life coaching services is dedicated to supporting the personal development and work-life balance of students and young professionals within these regions. By concentrating our services in the Syracuse West Side area, we aim to create a strong and impactful presence, ensuring accessibility and tailored assistance for those seeking guidance and empowerment in this vibrant community.

• Onondaga County, NY

• Body By Aja accepts various forms of payment to ensure convenience for our valued clients. We accommodate transactions through cash, credit and debit cards, enabling seamless and secure payments for our life coaching services and bath and body products. This inclusive approach allows our customers to engage with our services and products effortlessly, whether they prefer the flexibility of credit or the convenience of debit transactions. Additionally, our commitment to providing a hassle-free experience extends to offering diverse payment options, enhancing accessibility and ensuring a smooth and enjoyable interaction with our business.

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  Refund & Exchange Policy for Body By Aja:
  At Body By Aja, we are dedicated to offering reliable and high-quality life coaching services that cater to the personal development and work-life balance needs of students and young professionals. To ensure clarity and transparency, our Refund & Exchange Policy has been crafted to accommodate various scenarios while maintaining fairness for both our clients and our business.
  Coaching Services Refund Policy:
  Cancellation of Appointments: Clients who cancel their coaching appointments are eligible for a 50% refund of the full pricing if the cancellation is made within 24 hours. No refunds will be issued for no-call, no-show appointments.
  Late for Appointments (Group Sessions): For group sessions, tardiness results in a late fee of $5. Unfortunately, late arrivals do not warrant refunds but are encouraged to join the session upon arrival.
  Product Refund & Exchange Policy:
  Soap and Bath Care Merchandise: 
  Used product: We do not offer a full refund for used soap and bath care merchandise.
  Unused Product:  Clients are entitled to a refund within a 10 time frame if the product remains unopened and in its original condition.
  Reasoning Behind Policy:
  Fairness and Consideration: Our policy aims to strike a balance between honoring our commitment to providing valuable coaching services and respecting the time and resources invested by both our clients and our business.
  Encouraging Responsibility: The policy regarding late appointments incentivizes punctuality and respects the time of other participants in group sessions.
  Value for Clients: Refunding unused merchandise underscores our dedication to ensuring customer satisfaction and providing quality products.
  Policy Communication and Compliance:
  Clear Communication: The policy is communicated clearly to clients through multiple channels, including our website, initial consultation sessions, and written documentation.
  Compliance and Understanding: Clients are encouraged to familiarize themselves with our policy to ensure compliance and mutual understanding of expectations.
  Flexibility and Exceptional Circumstances:
  Case-by-case Evaluation: We understand that exceptional circumstances may arise. Therefore, we maintain flexibility and are open to evaluating individual cases that fall outside the standard policy.
  At Body By Aja, we believe in fostering a supportive environment for personal growth and development. Our Refund & Exchange Policy is designed with the intention of creating a fair and beneficial experience for all involved parties while upholding the standards of our services and products.
  Please feel free to reach out to our team for any further clarifications or inquiries regarding our Refund & Exchange Policy.
  
  

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