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Find a Location

The Roofing Guys Inc has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • The Roofing Guys Inc

      3570 Walters Rd Syracuse, NY 13209-9700

    • The Roofing Guys Inc

      50 Fountain Plz Ste 1400 Buffalo, NY 14202-2215

    • The Roofing Guys Inc

      1276 Fairport Rd Fairport, NY 14450-1332

    Business ProfileforThe Roofing Guys Inc

    Roofing Contractors
    Multi Location Business

    Current Alerts For This Business

    Misuse of BBB Name and/or Logo:
    The Roofing Guys, Inc. is not a BBB Accredited Business.

    BBB sent correspondence to The Roofing Guys on November 20, November 29, 2023, March 13, March 18, and April 11, 2024 requesting removal of BBB trademarks from all advertising and marketing materials, to include the website.https://www.theroofingguyscny.com/, Facebook, Instagram, company vehicles, and any other places that BBB trademarks may be in use.

    To date, the business has not complied with our request.

    The International Association of Better Business Bureaus, Inc. (“IABBB”) is the owner of many famous marks, including Better Business Bureau, the BBB Torch logo and BBB. These marks are federally registered in the U.S. and in other countries for business information and investigative services (U.S. Reg. Nos. 566,415, 969,847, 971,579, and 2,314,197). 

    A business's use of BBB trademarks without permission constitutes trademark infringement and is a violation of IABBB’s trademark rights. Moreover, this use may constitute false and deceptive advertising in violation of state or federal statutes because it falsely implies BBB endorsement or affiliation. 
     

    At-a-glance

    Customer Reviews

    3.2/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Roofing

    Skylight And Sun Tunnel Installation

    Siding Installation

    Alligator Sun Room Installer

    Gutter Contractor

    Flat Roof Contractors

    Business Details

    This is a multi-location business.

    Find a Location

    The Roofing Guys Inc has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • The Roofing Guys Inc

        3570 Walters Rd Syracuse, NY 13209-9700

      • The Roofing Guys Inc

        50 Fountain Plz Ste 1400 Buffalo, NY 14202-2215

      • The Roofing Guys Inc

        1276 Fairport Rd Fairport, NY 14450-1332

      Location of This Business
      3570 Walters Rd, Syracuse, NY 13209-9700
      BBB File Opened:
      2/18/2014
      Years in Business:
      18
      Business Started:
      1/1/2006
      Business Incorporated:
      3/27/2012
      Type of Entity:
      Corporation
      Hours of Operation

      Primary

      M:
      8:00 AM - 4:00 PM
      T:
      8:00 AM - 4:00 PM
      W:
      8:00 AM - 4:00 PM
      Th:
      8:00 AM - 4:00 PM
      F:
      8:00 AM - 4:00 PM
      Sa:
      8:00 AM - 12:00 PM
      Su:
      Closed
      Business Management
      • Mr. Mike Flynn, Owner
      Contact Information

      Principal

      • Mr. Mike Flynn, Owner

      Customer Contact

      • Mr. Mike Flynn, Owner
      Additional Contact Information

      Fax Numbers

      • (315) 457-2857
        Primary Fax

      Phone Numbers

      Email Addresses

      Website Addresses

      Industry Tip

      BBB Tip: Hire a trusted roofing contractor to repair, replace roof

      Customer Complaints

      6 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/15/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      The Roofing Guys replaced my roof in the spring of 2021. Two months later I noticed a hole had been broken in a corner piece of the siding over the porch roof and that I could hear rain dropping in garage wall. I called. Someone came. Said they 'didn't do siding' and just used silicone caulk to hold the broken piece in place. He tightened up some flashing where the second floor is perpendicular to garage. We also noticed on same wall, the siding was blowing off as it had not been replaced properly. I could not get the siding company to come out and fix the siding since my mother had owned the house in 2006 when it was intalled, the contractor had retired and I didn't have all of the original paperwork, I spent the net 2 1/2 years trying to get TRG or anyone to come out to fix my roof and siding. No one shows up. One handy man came and put the siding back on as best as he could w/o taking the whole thing down. On the top roof, he said the collar on the chimney stack had not been placed back properly after the roof was put on. I got a water stain on my ceiling last year and started calling TRG again. No reply. The plywood on my garage roof, the studs in the garage and the rafters have been wet for three years. I can hear the rain in the porch roof and it continues to rain in the garage wall. Feb 2024, New spot on upstairs bathroom ceiling. I called and said I wanted my money back to hire a reputable company. They finally called back. "our supervisor will be in contact with you immediately." Two weeks later a man shows up and looks around. Haven't seen him since. Left a bad review in their site. Owner responded immediatly, "secretary will have someone call you today." It's been two weeks. Crickets. I want a refund. I'm done with them. I need it fixed before the entire garage roof rots. They suck.

      Customer Reviews

      5 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Laura J

      5 stars

      06/06/2024

      We had a new roof put on our home as well as our sheds. The Roofing Guys did a fantastic job. We love the look and from start to finish the guys took care of us and any concerns, promptly. We would recommend The Roofing Guys for your next project. Thank you!

      Local BBB

      BBB of Upstate New York

      BBB Reports On

      BBB reports on known marketplace practices.

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