ComplaintsforBrian and May Home Renovations LLC

• Initial Complaint

  02/10/2023

  Complaint Type:

  Service or Repair Issues

  Status:

  Unresolved

  More info

  addition to be built on to my trailer on a honored HANDSHAKE Brian Lighthall did not honor his commitment,, He did 2nd rate workmanship, and charged me for a job He never FINISHED, altho' He was paid in full, He was hired and paid to put on a addition to my existing single wide trailer he gave me bill much greater than the work he did.. Also, I traded my camper for him to put electric and a garage door attached, He was told to let me unpack all my items from my camper before he took posession of camper. He pulled out my camper after I surrendered my Title before I unpacked my personal belongings, such as my dishes, pots/pans, my water hoses, all my belongings. It was a trade of $5,000. to do my garage repairs, He never completed garage door.so I never got job done, but He has my camper still . A LEARNED SCAMMER...! All total Never job done, r He Doesn't deserve because He didn't finish my garage for it's trade. Brian never finished my addition, left it undone, took my money. I am a retired widow, living only on my Social Security Retirement, which is limited. Brian would scam/rob a retired widow from her savings shows what unscrupalous business man he is, Please BEWARE check with BBB here before you hire this business.. He ha did this to 2 other people also Ihe should serve jail time for his scamming people out of money, He got $5,500 from me also, to put in kitchen cupboards I never got, cause Brian said he'd store them at his place...Noooo!! never delivered my cupboards, or installed them, BUT HE HAS MY MONEY for it.... never finished my ramp to trailer eithe It's not useable the way he left it.. Hence, this widow on a limited budget was badly scammed by trusting an unscrupulous Brian Lighthall and May Home Renovations business. I am turning his business in to lawyer and Atty. General for further review. So put the word out don't get scammed. like he did me. You can't trust his handshake, He has no conscience or Honor in my opinion..

  Business response

  02/28/2023

  BBB called the business and was told that the business is closed, and that the owner had a stroke.

  Customer response

  03/09/2023

  I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.  Brian Lighthall's response not correct, he did half the job, abandoned the job site, He had no STROKE, his affiliate May only did bookwork I never received a correct billing from May, the "stroke " individual, she didn't, do the construction job, only did the unfinished bookwork, I complained about the construction labor Brian abandoned my job!  Took money, I have copies of checks, made out to Brian.. He is pathological liar. I am taking Him to court.  He will pay me for undelivered cupboards for kitchen and installation fees I paid, He never delivered, I will not be scammed by this company without proper  reprecusions, nor will I get stole from.. He scammed me and other clients as is in your BBB records. I am not satisfied with his false reply. May the bookkeeper had her bad stroke, after He abandoned my job He will be accountable. He's not going to rob me, a retired widow on a tight budget for goods and work he never did complete.  I did reply to this case to BBB via ph call.   Regards,  ****** ********  

• Initial Complaint

  11/15/2021

  Complaint Type:

  Service or Repair Issues

  Status:

  Unanswered

  More info

  renovations regarding my home .kitchen, ,master bedroom , hot tub and electrcal hook ups for hot tub , walk in tub in bathroom and since Brian signed contract it been very tough to get him to my property to start projects and when i gave him the down payment first words out of his mouth was " i am going to buy all materials , hot tub , french doors , walk in tub and all decking before he spends anything on payroll, well contract time to be completed was 09/20/2021 and Brian signed that completion date and acknowledge it . Ihad to hire a contractor to redo the deck it was like walking on a trampoline .I spent almost $920.00 in cash for proper materials . My house is a mess they left it filthy and just every thing is just thrown around yard and also inside the house . I have clean . dusted , vacuum , windows clean and put all tools and cleaning material away and cleaned up trash and put it out to the road Iover heard his brother saying that there is no money left of Sam's to buy hot tub and walk in tub , Also they out in french doors and they went in not straight and i had to redo also plus moldings for out side was never even attempted so we had to do completely. I would like almost all of my money refunded cause now i have additional expenses to totally complete this project . I was looking to be happy and ready but whn the blow you project out off the water and make me go find another contractor and redo all specs it;s alot of work . They do not deserve any money for there sloppy work and how they approached the project with intentions of just stealing my money and keeping a hook in my mouth and playing with me .Brian did not have one inch honestly doing this project to specs and to make me the client happy while spending my hard earned money while they just seem to roll from one project to another with no good intentions of finishing the contract they signed . These people have to pay fpr stealing and i feel that some jail time is needed so Brian can feel how we

• Initial Complaint

  10/19/2021

  Complaint Type:

  Customer Service Issues

  Status:

  Unanswered

  More info

  On July 26, 2021 ****** * ***** paid 800.00 to Brian LightHall to buy materials to do a job.  Brian never showed up to do the work.  ****** * ***** called Brian several times, and No answer on His Land Line.  ****** used my cell phone (Roseanne G******) to call Brian and when ****** asked if he (Brian) was going to do the Job, Brian answered NO.  That Day ****** asked for His 800.00 and for several Days to follow.  Brian LightHall Never Brought His money back to Him.

*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩