ComplaintsforZD Construction
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Complaint Details
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Initial Complaint
08/21/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
We contacted Zach Dolce to give us an estimate for a repair for a leak in a walk in shower in our master bathroom at the end of June of this year. He visited us, gave his opinion about two possible repairs, and sent us email estimates for the 2 jobs. Mr. Dolce was recommended to us by a relative, so we told him to put us on his calendar for the job. He said that as soon as he received a check for $1,300 he would lock us in for a start date of August 7. We sent him the check, and he immediately cashed it. (We have a copy of the cancelled check.) Weeks went by, and the week before August 7 we texted him asking if he was still scheduled to begin work on August 7, and he replied via text that he planned on starting on August 14. He has not shown up at all. We asked him to please contact us concerning this job, and he has remained unresponsive. We tried calling and leaving phone messages, we tried texting and emailing him, and we recently sent a registered letter asking for our deposit to be returned since he was not willing to talk with us or communicate with us about this situation.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.