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Find a Location

Proline Promotions has 1 locations, listed below.

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    Business ProfileforProline Promotions

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    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    599 Second Ave, Troy, NY 12182
    BBB File Opened:
    3/12/2009
    Years in Business:
    2
    Business Started:
    10/1/2021
    Contact Information

    Customer Contact

    • Customer Service
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/13/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I was recommended this place for a used tired as my front passenger had a flat but the rest of my tires were fairly new. I thought I was getting a good deal until my Fiancé brought my car there on 6/12/23, to have the tire replaced and came home with all of sorts of lights flashing in my car for the psi, lane departure etc. So I had my fiancé call them today 6/13/23, and the gentleman who answered got immediately defensive and said there’s no way they did anything to the tire because he had changed the tire himself but to bring it back in to look at anyway. I then went to another mechanic to get a second opinion and noticed my car was also pulling to the left. I explained this to my mechanic and he said the only way those lights would come on is if they damaged my tire sensor/monitor. My soon to be father in law and fiancé finally bring it back to Proline on 6/13/23, where they tell us there was never any type of sensor or monitor in my car and accuse us of trying to get a free one from them when not a single light had been on in my car prior to them changing my tire. They then began to raise their voices at us and throw accusations at my father in law so he ended up having to file a police report. Very poor experience and customer service.
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    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Stacey P

    1 star

    10/13/2022

    Proline Productions is giving out damaged tires and not making good. I purchased a tire drive it straight home and parked it. The very next morning the tire was flat. I went to Proline and told the guy about the tire. He said you bought that tire 2 weeks ago. When I said it was yesterday and produced the receipt he looked at the tire said there was a hole in it and nothing he could do when he could have at least plugged the tire. I bought a kit and plugged the damaged tire that Proline put on my car. This place has shady people working there. After communicating my experience it was brought to my attention that giving people bad tires is their specialty

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