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Find a Location

Rensselaer Honda has 1 locations, listed below.

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    Business ProfileforRensselaer Honda

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company is an automobile dealer.

    Business Details

    Location of This Business
    770 Hoosick Rd, Troy, NY 12180-6627
    BBB File Opened:
    7/28/1993
    Years in Business:
    47
    Business Started:
    1/1/1977
    Business Started Locally:
    1/1/1977
    Business Management
    • Rory Guilfoyle, Office Manager
    • Ms. Julie Harrison, Controller
    Contact Information

    Customer Contact

    • Rory Guilfoyle, Office Manager
    Additional Contact Information

    Fax Numbers

    • (518) 279-1617
      Primary Fax

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    4 Customer Complaints

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    File a Complaint

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Sara S

    1 star

    07/16/2023

    I am writing to report a distressing incident involving Rensselaer Honda, a car dealership that I believe has engaged in unethical practices, specifically targeting women and coercing them into unnecessary vehicle repairs. I feel it is essential to bring this matter to your attention and seek your assistance in addressing this issue promptly. As a customer of Rensselaer Honda, I recently experienced firsthand the deceptive tactics employed by their staff to exploit unsuspecting female customers. During my visit to their dealership, I was subjected to a distressing encounter where I felt coerced and manipulated into authorizing unnecessary repairs on my vehicle. It is deeply disheartening to realize that, in this day and age, gender-based exploitation continues to persist within the automotive industry. The actions of Rensselaer Honda not only undermine the trust between consumers and businesses but also perpetuate harmful stereotypes and inequalities. I firmly believe that no individual, regardless of their gender, should be taken advantage of or subjected to such manipulative practices. I kindly request that the Better Business Bureau conduct a thorough investigation into the practices of Rensselaer Honda to determine the extent of their fraudulent behavior. I am confident that your organization's intervention will shed light on this matter and hold Rensselaer Honda accountable for their actions. I kindly urge the Better Business Bureau to take swift action against Rensselaer Honda, not only to seek justice for myself but also to prevent further harm to unsuspecting customers. It is my hope that through your intervention, the necessary steps will be taken to ensure that Rensselaer Honda is held accountable for their actions, implement corrective measures, and provide appropriate compensation to those affected.

    Local BBB

    BBB of Upstate New York

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