Business ProfileforEnvirotech Enterprises LLC

My father is a disabled adult, largely immobile, mild dementia, and on full time O2 in his home. He refuses to leave, so we have to deal with him in his home. His home is infested with bed bugs so we cannot get home health care or home cleaning services in to the home. My father has unsuccessfully tried to deal with this problem. I contracted with Enviropest, who claim to have a bed bug guarantee. When we contacted them, we made them aware that they would need someone to do the cleaning required and the prep for bed bugs since my father has no one local to help and is unable. He is also not able to clean in between treatments. None of those things were completed by the company (even a subcontractor), the house is still infested, and on the last visit, the exterminator was a person my father recently fired for failing to take care of the bugs. Not once has my father been asked to leave the house during a "treatment" even though with a proper bed bug extermination, he should be out for 4 hours. So either they are not doing a proper treatment or they are exposing my medically fragile father to dangerous pesticides. I finally got access to my father's account and found out that Enviropest was the company he fired (I didn't know this when I hired them to address the issue). So now, Enrivopest has charged my father twice in 2 months for the exact same service that is supposed to be an ongoing, annual process (thus scamming him and us), they have not remotely dealt with the problem nor did they do the initial service correctly and they likely made the problem worse. We have only received 1 report of service even though there have been multiple visits. I have called over 50 times using 3 separate numbers and my phone call is disconnected every time (minus 3 times where I left a message). I have never received a call or text back. All we want to do is cancel the annual contract, recoup the unused portion of that contract, and hire someone who will do the job correctly.