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Business ProfileforNavco Windows & Doors
Additional business information
BBB sent correspondence to Navco Windows & Doors on July 19, September 13, and September 21, 2022 requesting that substantiation be provided, modification, or removal of the following statements on the website, http://www.gonavco.com/testimonials:
"Unlike our competition, Navco online reviews are legitimate and verified."
"For the 8th straight year, we won the prestigious Angie’s List Super Service Award, placing us in the top 5% of all local businesses."
"We’re honored to have this distinction on a yearly basis."
The business has responded and stated that they will modify the advertising, but to date, have not done so.
Accoding to BBB's Code of Advertising #1. Basic Principles of the Code
Advertisements should be truthful, sincere offers to sell. Advertisers have a responsibility to have substantiation for all claims made and should be able to provide that substantiation upon request. All advertising that may mislead or deceive consumers should be avoided.
At-a-glance
Overview
Windows/Doors Installation/Service And Siding
Install 5 " Seamless Gutters
Installation Of Trim Carpentry
Custom Closets
Other Finish Work
Security Upgrades Including Ballistic Saferooms, Security Doors, Windows
Business Details
- Location of This Business
- 636 2nd Ave, Troy, NY 12182-2438
- BBB File Opened:
- 5/20/2013
- Years in Business:
- 19
- Business Started:
- 1/1/2005
- Type of Entity:
- Corporation
- Alternate Business Name
- Navco Window & Doors Company
- GoNavco Corp.
- Navco
- Business Management
- Mr. Joseph A. Navarra, Owner
- Contact Information
Principal
- Mr. Joseph A. Navarra, Owner
Customer Contact
- Mr. Joseph A. Navarra, Owner
- Additional Contact Information
Phone Numbers
- (518) 301-3380Other Phone
Email Addresses
- Primary
Website Addresses
- (518) 301-3380
Customer Complaints
5 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
11/17/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
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