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ComplaintsforNS Billinson
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Complaint Details
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Initial Complaint
12/02/2022
- Complaint Type:
- Order Issues
- Status:
- Unanswered
Neil S Billinson signed contract to build a deck for me. He built the foundation for the deck and the staircase, The floor is on the deck. There is a privacy wall on one side. The glass railing for the main side towards the garden, is not installed. Neil ordered it in aluminum instead of white TREX composite. Those panels and parts were returned by me to **** ********* to be exchanged for the correct material. October 7 is the last time I saw Neil. He snuck away without a word - never to be seen or heard of again. **** ********* agreed to exchange the items for me but they need to get in touch with NBS to sign it over to me. His worker Max showed up for short periods with promises he did not keep. October 20 was the last time he came. he told me that N.B.S. would not pay him and provide him with material to continue building. Both ? for Bruce ? ******** ******** in Cazenovia. They left me with an unfinished deck I am looking for a contractor to finish the deck and repair what they damaged or destroyed.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.