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Find a Location

Alpine Cartage Services, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Alpine Cartage Services, Inc.

      145 Hook Creek Blvd Bldg C5b Valley Stream, NY 11581-2205

    • Alpine Cartage Services, Inc.

      230-59 Rockaway Blvd #190 Rosedale, NY 11413

    Business ProfileforAlpine Cartage Services, Inc.

    Freight Forwarding
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Alpine Cartage Services, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Alpine Cartage Services, Inc.

        145 Hook Creek Blvd Bldg C5b Valley Stream, NY 11581-2205

      • Alpine Cartage Services, Inc.

        230-59 Rockaway Blvd #190 Rosedale, NY 11413

      Location of This Business
      145 Hook Creek Blvd Bldg C5b, Valley Stream, NY 11581-2205
      BBB File Opened:
      5/13/2015
      Years in Business:
      16
      Business Started:
      7/22/2008
      Type of Entity:
      Corporation

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      09/16/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      This company was used by *********************** to deliver three Podiatry Medical Chairs to my newly renovated office on August 29th, 2022. The deliverers damaged our office door and also did not provide white glove delivery service (which I paid an extra $1,600 for). We immediately reached out to their company and showed proof of damage. Their company told us to get them an invoice for the door. I provided it on August 31st. Since then they have denied that they damaged our door even though the proof was sent the moment after the delivery was done. They have not reached out once and I've had a hard time getting ahold of them. They have taken no responsibility and I was left to pay a $1,220.00 bill to get the door fixed before my office opening day.
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      EO

      1 star

      11/03/2021

      Unfortunately for me ********* used this company for an item I purchased. Lazy and inefficient is accurate per the previous review. They left a double vanity in front of my house, blocking the stairs to my house. Never rang the **** and never called. When I called asked them to come back to deliver to my ground level driveway but they refused, even after I told them I have a child in a wheelchair and need access to the front door. Terrible customer service.

      Alpine Cartage Services, Inc. Response

      11/03/2021

      This person called back our customer service department and threatened our employee with profanity and said we do not know who we are dealing with. We looked up a photo of the house on ****** maps and there is no driveway at the front of this house. We delivered based on our instructions from our customer to deliver to the front door and leave with no signature. We are not instructed to call before and we are under agreement with our customer to leave these type of no signature deliveries in a safe location visible to the front of the house. We delivered exactly as we were instructed and the picture we take at delivery shows the crate left at least 5' plus back from the front steps on the front walk, so there is safe distance to pass around all sides.

      Local BBB

      BBB Serving Metropolitan New York

      BBB Reports On

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