1 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Lisa B
1 star02/06/2023
I have been a ***** provider for my mother along with my daughter with this agency for quite a few years. Without fail, they consistently DO NOT PAY all of the hours worked, will not let you speak with payroll on Monday or Tuesday because they are "busy doing payroll" , do not accept faxed or emailed time sheets when one is required (IF the coordinator even tells you that one is needed), and delays the pay missing for 2 weeks if not longer. The people working as either a ***** or HHA have the hours for the patient ALREADY PAID TO THE AGENCY, yet they decide when and if you are going to get paid and when. There is no reason for this to happen, living pay check to pay check on Long Island this agency could care less!!! They force you to give them a schedule, even though ***** is supposed to be based ON THE CLIENT'S NEEDS, and they say this is the reason that pay is not processed??!! DO NOT WORK FOR THIS AGENCY THEY ARE A SCAM!!!!
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.