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            Business ProfileDark Moon Swissys

            Dog Breeders

            Contact Information

            *

            Van Buren, NY 13164

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            Email this Business
            (774) 261-3445

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

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            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            A

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            Business Details

            Location of This Business
            *, Van Buren, NY 13164
            Email this Business
            BBB File Opened:
            9/3/2021
            Business Management
            • Mr. Joshua Gauthier
            Contact Information

            Principal

            • Mr. Joshua Gauthier

            Customer Contact

            • Mr. Joshua Gauthier
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            07/21/2023

            Complaint Type:
            Sales and Advertising Issues
            Status:
            Answered
            Complaint Details Unavailable

            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            Christopher B.

            09/02/2021

            Joshua Gauthier is the owner. He had me fill out an application that stipulates I agree to pay $3000 for his puppies. I received the full application in y email so it is all in writing. Once I agreed to meet for the delivery only three days after I applied he explained that he changed the price since I had filled out the application and the price has gone up to $3600. The puppy was the last of the 10 he had in this litter. No one was charged the extra $600! Needless to say I refused and did not get the puppy. He sent pictures and I shared them with all my children and significant other so we were all excited. This was a clear bait and switch. Do business with other breeders. This guy should not be a member of AKC and they should be investigating him.

            Dark Moon Swissys Response

            09/07/2021

            Everyone was charged 3600 because that is what I charge. This person is just an overall mad person because he didn’t want to pay my price. On top of that Chris was extremely rude over the phone when chatting and in the end he was never going to get a puppy from me acting like that. I’m responsible for not updating my websites price but I told him he could go else where if he wanted to at any time. Quite frankly after he was rude, he was never going to get a puppy from me.

            Customer Response

            09/07/2021

            Today I received a text from Joshua stating "Good luck getting a Swissy from a reputable breeder now, your name has been noted by all of them" Clearly he believes he can slander another person. He posted his response to my review blaming me for not falling for his bait and switch? Now he has taken to bullying me? I think BBB should be taking action against this guy for his display of behavior. Funny how I have the email that confirmed the price at $3000 and now I have his own writing in the text to prove my case along with three other witnesses that were by my side during our conversation on speaker phone.

            Local BBB

            BBB of Upstate New York

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