Customer ReviewsforSuperior POD, Inc.

We have had several decks of custom playing cards printed by Superior POD. We have been consistently pleased with the quality of the printing, and the service in getting our product back out to us. We recently had a last minute order we needed completed prior to a major convention, and they were able to complete the order in time, and went above and beyond in getting it shipped to us. We are a small game development business, and cost/quality are very important to us. Superior POD is our go-to company for printing.

The Vice President Anthony gets real offended by real reviews and sends emails upset. My original review on ****** did not say everything was bad. I gave good points too but Anthony doesn't want to see that but he does want to make sure to hit below the belt and comment about my tone and the fact that I made a Gratitude Journal. One thing he should realize is having gratitude is different than allowing a company to take MONTHS (ordered in Nov 2023 by April 2024 I still dont have the proper product) for a simple order and just being OK with their screw up! This review was for people who are thinking of using the company because I rely on real reviews to make infomed decisions. This was MY EXPERIENCE. I ordered November 14th, didn’t receive the book until mid January maybe February and it is now April and my 2 book order is still being printed wrong. They hastily sent my first reprinted order to my customer and not me. They have printed this order 3 times and still can’t get it right. I just checked my book today and found it still messed up. I have the same book on Amazon so I know it’s not my file. I’m sure they are better at games or cards. So my review is strictly for their books. Slow communication, slow everything. Don’t use them for books. Print quality is good though. Pretty bummed I can’t use them. VP sent me a nasty email and tried to throw blame at me. VP said they gave me something they dont offer but their website has a section in the order form for having an INSIDE COVER PRINTED. VP said I didnt tell them anything about front cover, but my order form history clearly has my notes on the inside cover. When I mentioned the cover, no employee told me this wasnt an option. Their website is completely and utterly useless and full of misinformation like the RUSH ORDERS which do not apply to books but they dont tell you that. Their timing statement on their website is wrong too... this was another reason this whole order was a debacle to begin with.

I'm extremely impressed with SuperiorPOD. I placed my first order of 12 custom card decks with them and was very satisfied with the quality of the cards and the tuck boxes. The cut was spot on, the decks were consistent, and I really appreciated the shrink wrapped decks. I love the option to choose the exact number of decks I'd like to order, rather than needing to order a huge bulk amount, like required by other vendors. If you don't mind an extended wait time for receiving orders or email responses (as advised on the homepage of the website so no complaints here), give SuperiorPOD a chance. The quality is great, especially for the price. 5 STARS from me. I already placed my second order two weeks after receiving the first!

I have been dealing with SuperiorPOD now for nearly a decade. I created a card game that I originally tried having a local print shop print for me, but after finding SPOD I have never turned back. They have been printing my game now for a very long time. I have been very happy with their customer service, quality, and cannot recommend them enough. I have had a few hiccups over the years, but that's to be expected. There are times over the past couple of years that the process has taken much longer than I would like, but because they put out such a great product I don't even let that bother me.

Extremely impressed. The cards I received are of excellent quality, the ink is bright and vibrant, and the price is not too steep! I spent too long on other websites with their obnoxious online tools and vague "safe zone"s. I could only throw my image at it and hope the cards all align the same. I know some people may hate it, but I really appreciate your template system. I can ensure all my cards are perfectly aligned, I can know exactly where each element of my design is printed and where it is cut. My order took a while to fulfill, but that was unfortunate timing on my part- I ordered over the Christmas rush in December. Though orders took an extraordinarily long time to complete, the company posted updates on their Facebook page to inform me and others of their workload and delays. Without these updates, the month it took to get my cards would have felt a whole lot longer. The cards feel nice in my hand, shuffle well (a little stiff, but they are new), and the colors are as clear as the designs on my computer. All in all, I am impressed that the cards are as good quality as they are for the price I paid. Other printing services' higher prices had me thinking good custom cards were always expensive. Thank you, Superior POD, for proving my preconceived notion wrong! I always am delighted to find a small business thriving in such a hostile climate. I am happy to support you and will be sure to bring any further custom card printing to you. Merry Christmas! (Note- Figured I'd bump up your review score here too- you guys deserve it!)