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Find a Location

Official Asphalt of NY, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Official Asphalt of NY, LLC

      154 Cobblestone Court Dr PMB 214 Victor, NY 14564-1045

    • Official Asphalt of NY, LLC

      5711 W Henrietta Rd West Henrietta, NY 14586

    Business ProfileforOfficial Asphalt of NY, LLC

    Asphalt
    Multi Location Business

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Official Asphalt of NY, LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Official Asphalt of NY, LLC

        154 Cobblestone Court Dr PMB 214 Victor, NY 14564-1045

      • Official Asphalt of NY, LLC

        5711 W Henrietta Rd West Henrietta, NY 14586

      Location of This Business
      154 Cobblestone Court Dr PMB 214, Victor, NY 14564-1045
      BBB File Opened:
      6/10/2022
      Years in Business:
      3
      Business Started:
      4/23/2021
      Business Management
      • Betty, Company Contact
      • Customer Service, Complaint Contact
      Contact Information

      Customer Contact

      • Betty, Company Contact
      • Customer Service, Complaint Contact
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/10/2022

      Complaint Type:
      Product Issues
      Status:
      Answered
      Date of service 5/23/2022 Cost of service $8000.00 Service rendered, asphalt driveway Complaint: I came home from an errand on 5/23/2022 and this companies equipment was at my house getting ready to replace my driveway. I told the lead person there that I did not hire them and that they should leave. He called his boss, the owner of the company, and the owner proceeded to tell me we had a binding contract that he sent me in my email in March of 2022 and that if I cancelled now I would be liable for the cost of the materials, $5000.00, to be paid immediately. I said I did not recall receiving anything from his company through email. He began to scream at me that he would sue me and he insisted that we had a contract. I am a senior citizen and I began to second guess myself at this point, I was actually quite frightened about the things he had said, so I agreed that he could do the job. While the company was working I was frantically trying to find this so called contract in my email, which I could not find anywhere. I called the company office and asked for them to send the contract again. I waited for this contract to come all the while the company is doing the work on the driveway. After a good amount of waiting the contract still did not come through. I called the company again and the girl sent it again, still nothing. I called again and the girl asked me my email address, turned out they did not have my correct email address so therefore they never sent me anything in March. By this time the crew had completed the job and requested payment which I gave them. I took this contract to an attorney and he said that it was not a contract at all it was just an invoice, a contract must have signatures. The owner of this company lied to me about there being a contract and that it was sent to me, which it was not. This is a company who seems to prey on senior citizens through intimidation and lies. Also this invoice says 3 1/2" of asphalt. See pics, not even 1" of asphalt
      Read More

      Customer Reviews

      2 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Susan and Gary D

      5 stars

      06/22/2024

      Living in the country my whole life and having long driveways, I have always wanted a paved driveway, but never had one. My wonderful husband surprised me and as of about 8:45pm last night it was done. I can't say enough good things about Official Asphalt of NY! They dealt with many obsticals yesterday, but they promised a driveway that day and started the job at 6pm to make sure it got done! Don D*********, who lead the crew was professional, fair, and made sure every step of the job was done to our specifications and satisfaction. If you are interested, come take a look at their work and give them a call. You wont be sorrry!

      Local BBB

      BBB of Upstate New York

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