Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
      Country
          Country

          Find a Location

          Before & After Landscaping has locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.

            ComplaintsforBefore & After Landscaping

            Landscape Design
            View Business profile
            View Business profile

            Need to file a complaint?

            BBB is here to help. We'll guide you through the process.

            File a Complaint

            Complaint Details

            Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

            Filter by

            Showing all complaints

            Filter by

            Complaint Status
            Complaint Type
            • Complaint Type:
              Product Issues
              Status:
              Unanswered
              Date of transaction: 9-2-2022 Job: Concrete Patio Paid upfront for material supplies. Check was made out for $1700 where purpose was written “Patio materials deposit.” We had a written contract for how much the project was in total and agreed verbally when Randy Peterson of ********* before and after landscaping would start my project. Randy promised the week of 9/12 to come out and start the project. He was a no show several times and I would text or call to follow up giving him several chances to to rectify the situation. He only came out and removed the pavers on one day and the next he did minor amount of digging and left my lawn a complete mess. First excuse, was his mother getting into an accident. I let it slide wanting to give him the benefit of the doubt. Second excuse was that him and his wife were at court for a traffic violation. At that point I had tried to request my money be refunded to me. He claims to have already bought the supplies and that he wouldn’t be able to start until the following week of 9-19-2022 because the trailer he uses is getting fixed up. He had begged for me to wait until Friday of 9-16-2022 to stop by in the afternoon to at least do some more digging. He once again failed to show up at all. I texted him to give me a refund to which he wouldn’t agree to since he had apparently paid for the material and performed some labor. I told him I was wiling to only compensate him $200 for the paver removal but want $1500 back. He still disagreed and claimed material as the primary reason. I had requested several times to see some receipts/in voices. He gave me nothing, not a shred of evidence. At this point he is refusing to even talk to me and after threatening to take him to small claims, he told me to go ahead. Which is what I am also going to be doing should he not return my money. I have all the evidence I need to win my case.
            • Complaint Type:
              Product Issues
              Status:
              Unanswered
              Owner, Randy Peterson, was paid in full with a check cashed for a landscaping job. He was completing portions of the job as he was paid however, once paid in full he has not returned to finish the job. I have had dead plants sitting in my mulch for a few months. I contact him every week or so to ask when the job will be finished. IF he responds, it's always - I will be over next week to finish. That week comes and goes and the job has not been completed. I have $500 invested in plants and another approx $500 in other tasks unfinished. I text him one final message on 9/24 stating if the job was not completed including replacement plants by 10/1 I will pursue legal action. He stated the job would be completed by the end of the week and has not yet come to finish. I also have video footage of him removing a sheet of stainless steel from my property without authorization. This sheet of metal is worth approximately $300. 2 $500 payments of cash were made on top of the checks.

            Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.